Shipping Policy

Delivery Information

At YesRadiothai Vinyls, we provide fast and reliable shipping services throughout Australia. Our shipping operations run Monday through Friday, ensuring your vinyl records reach you in perfect condition.

Standard Shipping Features:

  • Free shipping on all orders within Australia
  • No minimum order requirement
  • Shipped from our store in Stanmore, NSW
  • Delivery via Australia Post or StarTrack
  • Standard delivery time: 3-5 business days
  • Order processing time: 48 hours

Shipping Areas

We currently offer shipping to the following areas:

  • All major Australian cities and metropolitan areas
  • Regional and rural Australia (may require additional delivery time)
  • International shipping available upon request (contact us for rates)

Order Tracking

Every order is carefully monitored throughout its journey. We provide:

  • Tracking number via email within 24 hours of shipment
  • Real-time tracking updates through Australia Post or StarTrack
  • Email notifications for order status changes
  • Dedicated customer service support for shipping inquiries

Packaging

We take extra care in packaging your vinyl records to ensure they arrive in perfect condition:

  • Heavy-duty cardboard mailers specifically designed for vinyl records
  • Additional corner protection
  • Bubble wrap for fragile items
  • Weather-resistant packaging

Delivery Times

Location Estimated Delivery Time
Sydney Metropolitan Area 1-2 business days
Other Major Cities 2-4 business days
Regional Areas 4-7 business days
Remote Areas 7-10 business days

Contact Information

For any shipping-related queries, please contact us:

  • Address: 2 Holt St, Stanmore NSW 2048, Australia
  • Phone: +61 2 8327 0192
  • Email: contact@yesradiothai.com

Important Notes

  • Delivery times may vary during peak periods or public holidays
  • Additional charges may apply for express shipping options
  • We are not responsible for delays caused by customs clearance for international orders
  • Please ensure your shipping address is correct at checkout